iTechSpeak :::...

The telephone has been and always be the best "high tech high touch" way of developing human relationship rapport. So how can a person effectively communicate using Email? Instant messaging? or the Telephone?The Finishing Academy and Microsoft teamed up to develop "The Business and Communications Etiquette Guide". Mark Deakin, Unified Communications Manager, Microsoft said: “Our research and anecdotal evidence suggests that Instant Messaging is now rife amongst information workers, yet often people are using it poorly. Combined...